FREQUENLY ASKED QUESTIONS
Question: What is the purpose of NamePulse.com?
Answer: NamePulse seeks to discover how domain names in a particular extension are being used, who is registering them and what conditions contribute to their growth or decline. The service was designed for registry operators and domain name investors.
Question: What makes NamePulse unique?
Answer: Our reporting engine combines registrations, deletions, development and the latest market trends to give you a full picture of what's happening with a single extension or an entire registry.
Question: Who can use NamePulse?
Answer: NamePulse was created for registry operators, domain name investors and others interested in analyzing TLD trends. Our goal is provide the most accurate, useful and frequently updated information.
Question: What kids of extensions does NamePulse provide reporting for?
Answer: We analyze all gTLD and nTLD extensions, however at this time we are focusing our reports on nTLDs. At this time we support 1,221 extensions.
Question: Can I cancel my subscription at any time?
Answer: Yes, all accounts are month-to-month unless otherwise specified. You can cancel your subscription at any time.
Question: How often are subscriptions re-billed?
Answer: All accounts are billed every 30 days.
Questions: What payment methods are accepted for subscriptions?
Answer: We currently accept all major credit cards, PayPal, wire transfer, electronic check and standard check payments.
Questions: Can I download data provided on NamePulse
Answer: Yes, most of the data provided on our site, including raw database fields are accessible to Registry level customers.
Questions: Can I create multiple subaccounts for my staff?
Answer: Yes, all Registry level accounts (Medium and Large registry accounts) can create up to 5 subaccounts.
Questions: How frequently are the reports updated?
Answer: All reports are updated continuously throughout the day, every day. All crawling and data gathering happens constantly. All reports are guaranteed ready by 5 AM CST.